Terms & Conditions

Last Updated: November 1, 2024

1. Acceptance of Terms

These Terms and Conditions ("Terms," "Agreement," or "ToS") constitute a legal agreement between you and Canada Web Design Academy ("Company," "we," "us," "our," or "Organization"). By accessing, browsing, or using our website (https://canada-webdesign-academy.com), enrolling in courses, or purchasing services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

These Terms apply to all users, including but not limited to students, visitors, and customers. We reserve the right to modify these Terms at any time. Modifications will be effective immediately upon posting. Your continued use of our services after modification constitutes acceptance of the updated Terms.

2. Service Description

2.1 What We Offer

Canada Web Design Academy provides:

• Online and in-person web design and development courses
• Educational content including video tutorials, readings, and practical assignments
• Learning platform access with course materials and progress tracking
• Certificates of completion upon successful course completion
• Industry professional certifications through partnerships
• Mentorship and career guidance services
• Job placement assistance and networking opportunities
• Community forums and peer learning environments

2.2 Service Availability

We strive to maintain 99.5% uptime for our platform. However, we do not guarantee uninterrupted service. We may temporarily suspend services for maintenance, updates, or emergencies without notice. We are not liable for service interruptions beyond our reasonable control, including natural disasters, internet outages, or third-party service failures.

2.3 Course Modifications

We reserve the right to modify course content, schedule, instructors, or format to maintain quality standards and adapt to evolving industry practices. We will provide reasonable notice of significant changes. If substantial changes make a course unsuitable for you, you may request a refund or course substitution within 14 days of notification.

3. User Eligibility and Account Registration

3.1 Eligibility Requirements

To use our services, you must:

• Be at least 18 years of age (or have parental/guardian consent if 13-17)
• Reside in a jurisdiction where our services are legally available
• Possess the legal capacity to enter into binding agreements
• Provide accurate, complete, and current information during registration
• Agree to comply with all applicable laws and these Terms

3.2 Account Responsibility

Upon creating an account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized account access
• Keeping your profile information accurate and current
• Complying with all account usage policies

You may not share, transfer, or sell your account to others. You are liable for all transactions and actions performed using your credentials. We reserve the right to suspend or terminate accounts for policy violations or suspicious activity.

3.3 One Account Per Person

You may only maintain one active account. Creating multiple accounts violates these Terms and may result in account termination. If you previously had an account, you must contact our support team before creating a new one.

4. User Rights and Responsibilities

4.1 Permitted Use

You may use our services solely for lawful, personal educational purposes. Permitted activities include:

• Accessing course materials and learning resources
• Submitting assignments and quizzes
• Participating in forums and discussions
• Downloading course materials for personal use
• Earning certificates upon successful completion

4.2 Prohibited Activities

You agree not to:

• Reproduce, republish, redistribute, or resell course content without written permission
• Use course materials for commercial purposes or business training
• Share credentials or course access with others
• Reverse-engineer, decompile, or attempt to discover source code
• Transmit viruses, malware, or harmful code
• Engage in harassment, bullying, hate speech, or discrimination
• Impersonate others or misrepresent your identity
• Post spam, promotional content, or solicitations
• Attempt to gain unauthorized access to systems or networks
• Violate intellectual property rights of Canada Web Design Academy or third parties
• Use automated tools (bots, scrapers) to access content without permission
• Engage in any unlawful or harmful activities

4.3 Consequences of Violations

Violations of these Terms may result in:

• Suspension or termination of your account
• Denial of access to courses and services
• Forfeiture of fees without refund
• Legal action and liability for damages
• Cooperation with law enforcement authorities

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content on our website and within courses is the exclusive property of Canada Web Design Academy or our licensed content providers, including:

• Video lectures and tutorials
• Written course materials and readings
• Graphics, logos, and design elements
• Source code samples and code repositories
• Interactive tools and applications
• Certificates and credentials
• Written articles and blog posts

All content is protected by copyright, trademark, patent, and other intellectual property laws. Unauthorized reproduction or distribution is prohibited.

5.2 Limited License Grant

We grant you a non-exclusive, non-transferable, revocable license to access and view course materials solely for your personal educational use. This license does not include the right to:

• Copy or download content except as specifically permitted
• Modify or create derivative works
• Distribute, share, or publicly display content
• Use content for commercial purposes
• Remove copyright notices or proprietary marks

5.3 Your Content

By submitting assignments, forum posts, comments, or other content ("User Content") to our platform, you:

• Retain ownership of your original work
• Grant us a worldwide, royalty-free, perpetual license to use your content for educational, archival, and service improvement purposes
• Warrant that your content does not infringe third-party rights
• Assume responsibility for your content's legality and accuracy

We may remove User Content that violates these Terms or is inappropriate.

5.4 Third-Party Content

Courses may contain content from third-party publishers, authors, and practitioners. We have obtained appropriate licenses for all third-party content. You may only use such content as permitted under these Terms.

6. Payment, Pricing, and Refunds

6.1 Pricing and Payment Terms

• All prices are in Canadian dollars unless otherwise stated
• Prices are subject to change with notice
• Promotional pricing expires upon specified dates
• Applicable taxes (HST, GST, provincial sales tax) will be added at checkout
• Payment is due in full at enrollment unless a payment plan is offered
• We accept major credit cards, debit cards, and digital payment methods

6.2 Payment Processing

Payment processing is handled by third-party providers (Stripe, PayPal). By providing payment information, you authorize us and our payment providers to process your transaction. We do not store full credit card details; payment information is encrypted and securely transmitted to payment processors. You are responsible for maintaining accurate billing information.

6.3 Refunds and Cancellations

Please refer to our detailed Refund Policy at https://canada-webdesign-academy.com/refund-policy.html. In summary:

• Full refunds available within 14 days of enrollment if you have not completed more than 30% of the course content
• Partial refunds available based on course completion percentage
• Refunds processed within 5-10 business days of approval
• Non-refundable items: professional certifications, exam fees, premium materials

6.4 Subscription and Recurring Billing

Some courses may be available on a subscription basis with recurring billing. You can cancel a subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods unless required by law.

6.5 Chargebacks and Disputes

Disputes regarding charges must be raised within 60 days of the transaction. Filing chargebacks without first contacting us violates these Terms and may result in account termination.

7. Limitation of Liability and Disclaimers

7.1 Service "As-Is"

Our services are provided "as-is" and "as-available" without warranties of any kind, express or implied. We disclaim all warranties including but not limited to:

• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or completeness of content
• Uninterrupted service or error-free functionality
• That services will meet your expectations or requirements

7.2 Educational Outcomes Disclaimer

While we strive to provide high-quality education, we cannot guarantee specific outcomes including:

• Employment or job placement
• Salary increases or promotions
• Career advancement or success
• Industry recognition of certifications
• Freelance work or contract opportunities

Career success depends on individual effort, qualifications, market conditions, and employer decisions. Our role is educational guidance only.

7.3 Limitation of Damages

To the fullest extent permitted by law, Canada Web Design Academy shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or opportunity costs
• Damages resulting from your use or inability to use services
• Damage to devices or data
• Third-party claims or actions

Our total liability for any claim shall not exceed the amount you paid for the course or service in question, or $100 CAD, whichever is greater.

7.4 Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party services is governed by their terms and policies. We recommend reviewing their privacy and terms documents.

8. Indemnification

You agree to indemnify, defend, and hold harmless Canada Web Design Academy, our officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services or violation of these Terms
• Your User Content or conduct on our platform
• Infringement of intellectual property or other third-party rights
• Any unlawful or harmful activity associated with your account

9. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy at https://canada-webdesign-academy.com/privacy-policy.html. Please review our Privacy Policy to understand our data practices. By using our services, you consent to our collection, use, and disclosure of personal information as outlined in the Privacy Policy.

10. Modifications to Services and Terms

10.1 Service Modifications

We may modify, suspend, or discontinue services at any time with reasonable notice. If we discontinue a course you have enrolled in, we will offer:

• Alternative course options of similar value
• A full refund of tuition
• An extended access period if the course is being redesigned

10.2 Terms Modifications

We may update these Terms periodically. Notification of material changes will be provided via email or prominent website notice. Your continued use of services following notification constitutes acceptance of modified Terms. If you do not agree with changes, you may discontinue service use.

11. Termination and Account Closure

11.1 Termination by You

You may terminate your account at any time by contacting our support team. Account closure is permanent. Upon termination:

• Your account access is immediately revoked
• Your personal data will be handled per our Privacy Policy
• Refunds are subject to our Refund Policy
• You retain intellectual property rights to your User Content

11.2 Termination by Us

We may suspend or terminate your account without notice if we reasonably believe you have:

• Violated these Terms
• Engaged in unlawful or harmful conduct
• Violated intellectual property rights
• Harassed or threatened others
• Engaged in fraud or misrepresentation
• Attempted unauthorized system access

Upon termination for cause, no refund is provided unless required by law.

11.3 Effect of Termination

Termination does not relieve you of financial obligations or liability for breaches. Provisions regarding intellectual property, limitation of liability, indemnification, and dispute resolution survive termination.

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflicts of law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.

12.2 Dispute Resolution Process

Before initiating formal legal proceedings, both parties agree to attempt resolution through informal negotiation:

1. Provide written notice of the dispute to: [email protected]
2. Allow 30 days for good-faith negotiation between parties
3. If unresolved, the dispute may proceed to mediation or arbitration

12.3 Jurisdiction and Venue

You agree that any legal action or proceeding arising from these Terms shall be exclusively resolved in the courts of Ontario, Canada. You consent to the personal jurisdiction of Ontario courts and waive any objection to venue.

12.4 Binding Arbitration (Alternative)

For disputes exceeding $5,000 CAD, either party may elect binding arbitration administered by the American Arbitration Association (AAA) using its Commercial Arbitration Rules. The arbitration will be conducted in Toronto, Ontario, and governed by Ontario law.

13. Accessibility and Accommodations

We are committed to providing accessible services for individuals with disabilities. If you require accommodations, please contact our accessibility team at [email protected]. We will work with you to provide reasonable accommodations including:

• Extended course access periods
• Captioned video content
• Accessible course materials in alternative formats
• Assistive technology compatibility
• Flexible assessment methods

14. Compliance with Laws

You agree to comply with all applicable federal, provincial, and local laws, regulations, and ordinances. Your use of our services is prohibited in jurisdictions where services are not legally available or where use would violate local laws.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be reformed to the minimum extent necessary, or severed, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Canada Web Design Academy regarding your use of our services. They supersede all prior negotiations, understandings, and agreements, whether written or oral. No course participant, representative, or agent has authority to modify these Terms unless authorized in writing by our legal department.

17. Contact Information for Inquiries

For questions about these Terms and Conditions, contact:

These Terms and Conditions are effective as of November 1, 2024, and were last updated on November 1, 2024. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.